Shipping Policy
We are glad you chose us for your purchase. The following conditions define our shipping policy for all orders and purchases made on the platform.
Shipping Location
We ship most orders from Kingdom of Bahrain. Some orders may be shipped directly from our suppliers to customer locations
Order Tracking
You can view the status of your orders by visiting your account. The Order tab lets you view all your recent purchases. You can click on any current order to view their statuses.
Modifying Your Order
You can modify your orders by accessing the Order section in your account. Select the order you want to alter and /Or Cancel.
Expected Delivery Time
Delivery time of each order will depend on shipping time and the selection of shipping carrier. Choosing different shipping options may impact the delivery time. We generally take 1-3 working days to process and ship your orders.
Where the shipping carrier allows, the tracking number of shipment will be shared with customer to track the progress of shipment.
Contact
You can always contact us for any queries. We are available customerservice@jet.digipak.org
Payment
Payment can be made through direct bank transfer and through payment methods listed on our website
Shipping Policy
We pride ourselves on making deliveries simple and hassle-free. You can select your preferred shipping method from several options when you check out.
Our team takes 1-3 business days to process your orders. A high volume of purchases may delay processing. You will always be able to track the status of your order from your account.
Shipping Methods
You can select the best shipping method for your needs when you order from our store. We offer multiple shipping methods which can be selected at checkout.
Shipping Costs
Shipping costs are calculated based on several factors. The considerations include the nature of the item, weight, size, distance, and so on. You may also be liable to pay taxes on your shipping as per applicable regulations.
Our delivery partners always try to deliver your items at your convenience. You may even request a specific item to receive your order. Additionally, you may ask your delivery partner to leave your parcel with a neighbor.
Exchanges
Our team is happy to entertain exchanges if the product is damaged or doesn’t meet the description. You can request us to exchange your order by contacting us at customerservice@jet.digipak.org
Refunds and Returns
Refunds and returns are processed as per our Refunds and Returns Policy.